Privacy Policy

Introduction

Script Forge Technology ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products, website, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, you should not use our Services.

We may modify this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any modification means you accept the modified Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Services:

Personal Information

When you purchase our software, create an account, or communicate with us, we may collect personal information that can be used to identify you, such as:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Company information (business name, address, tax ID)
  • License information (domain, installation details)

Technical and Usage Information

When you use our Services, we automatically collect certain information about your device and usage, including:

  • Device information (IP address, browser type, operating system)
  • Software usage data (features used, error logs, performance metrics)
  • License validation and activation data
  • Cookies and similar tracking technologies
  • Support and communication history

Automated Data Collection

For license validation and product improvement, we may collect:

  • Domain information for license verification
  • Software version and update status
  • Anonymous usage statistics
  • Error reports and crash analytics

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our software products and Services
  • Process purchases and manage software licenses
  • Verify license validity and prevent unauthorized use
  • Provide technical support and customer service
  • Send software updates, security patches, and important notices
  • Respond to your comments, questions, and support requests
  • Monitor and analyze software performance and usage patterns
  • Prevent fraud, abuse, and unauthorized software distribution
  • Comply with legal obligations and enforce our terms and conditions
  • Protect our intellectual property rights and business interests

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing and fraud prevention
  • Email delivery and communication services
  • Hosting and infrastructure services
  • Customer support and helpdesk services
  • Analytics and performance monitoring

For Legal Reasons

We may disclose your information if we believe it is necessary to:

  • Comply with applicable law, regulation, or legal process
  • Protect our rights, property, or safety, or that of our users or others
  • Prevent fraud, license violations, or unauthorized software use
  • Enforce our software license agreements and terms of service
  • Investigate and defend against legal claims

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Aggregated or Anonymous Information

We may share aggregated or anonymous information that cannot reasonably be used to identify you for business analysis and industry reporting.

License Validation and Anti-Piracy Measures

To protect our intellectual property and ensure compliance with our licensing terms, we implement:

  • Domain verification for license activation
  • Regular license validation checks
  • Monitoring for unauthorized distribution or use
  • Technical measures to prevent software piracy

These measures may involve collecting and processing information about your software installation and usage patterns to verify license compliance.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

  • License and purchase records: 7 years for tax and legal compliance
  • Customer support communications: 3 years for service quality
  • Software usage data: 2 years for product improvement
  • Account information: While account remains active plus 1 year

When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure and network protection
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your account credentials and license keys.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing, correcting, or updating your information
  • Deleting your information (subject to legal retention requirements)
  • Restricting or objecting to our use of your information
  • Data portability for information you provided
  • Opting out of marketing communications

To exercise these rights, please contact us using the contact information provided below. Note that certain information may be necessary for us to provide our Services and maintain license compliance.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy when transferred internationally.

Third-Party Services

Our Services may integrate with or link to third-party services, websites, or APIs. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, our privacy practices, or your personal information, please contact us at:

Script Forge Technology
Email: support@scriptforge.tech
Response Time: Within 24-48 business hours

Your Privacy Rights

At Script Forge Technology, we respect your privacy rights and are committed to protecting your personal information. Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you, including details about how we use it and who we share it with.

Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion

You have the right to request that we delete your personal information in certain circumstances, subject to our legal and contractual obligations.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format for transfer to another service provider where technically feasible.

Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes or in certain other situations.

Marketing Preferences

You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. Please note that you may still receive important service-related communications even if you opt-out of marketing messages.

Cookie Controls

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience with our website and services.

License Data

Note that certain information related to your software licenses is necessary for us to provide our services and enforce our licensing terms. This data is required for license validation, updates, and support services.

To exercise any of these rights, please contact us at support@scriptforge.tech. We will respond to your request in accordance with applicable data protection laws.

Please note that we may need to verify your identity before processing your request to ensure the security of your information.

In certain circumstances, we may not be able to comply with your request due to legal obligations, contractual requirements, or other legitimate business interests. We will inform you if this is the case and explain the reasons.

Contact for Privacy Concerns:
If you have any questions about your privacy rights or wish to exercise them, please contact:
Email: support@scriptforge.tech